FAQ
Yes! At Mr Gold's Fossils and Minerals, all of our products are 100% real and sourced from very well reputable Australian suppliers. We take great pride in offering only genuine fossils and minerals to our customers, ensuring the highest standards of authenticity and quality. Whether you are a seasoned collector or a beginner, you can trust that each item in our collection is meticulously verified for its authenticity and origin. If you have any concerns or need more information about a specific product, our knowledgeable team is always ready to assist you.
No, we are an online-only store. Mr Gold operates exclusively through our online platform, allowing us to provide a wide range of products at competitive prices. While we do not have a physical storefront for in-person visits, our website offers detailed product descriptions, high-quality images, and customer reviews to help you make informed purchasing decisions. If you have any questions or need further assistance, please do not hesitate to contact us here or email us at mrgoldfossilsandminerals@outlook.com
We pride ourselves on being partnered with Australia's most reputable premier wholesalers renowned for their authentic fossils, crystals, and decorative items. Our partnership ensures that our offerings are not only diverse and unique but also of the highest quality. Our wholesaler has a longstanding reputation, with their Willyama line being the oldest and most esteemed fossil and crystal supplier in Australia since 1972. This heritage, combined with their commitment to sourcing genuine and rare pieces, sets us apart in the market, guaranteeing you access to some of the most sought-after items for collectors and enthusiasts.
We prioritise the security of our customers' personal and payment information. We offer secure checkouts for all of our customers. Our website uses advanced encryption technologies and secure payment gateways to ensure that all transactions are protected against fraud and unauthorized access. You can shop with confidence knowing your information is safe with us.
We strive to make your shopping experience convenient and seamless. We accept a range of major Australian credit cards, including Visa, Mastercard, AMEX. Additionally, we support popular digital wallets like Apple Pay and Google Pay, ensuring that you have multiple secure and hassle-free payment options to choose from. If you have any questions about our accepted payment methods, please do not hesitate to contact us.
We prioritise swift and efficient service for our customers. All orders are packed and shipped within 2-3 business days. Parcels are posted on Tuesdays and Fridays.
Absolutely! At Mr Gold's Fossils and Minerals, we prioritize the safe and secure delivery of your purchases. All items are shipped with insurance and require a signature from the recipient. This ensures that your valuable fossils and minerals are protected against any possible damage or loss during transit and that they reach you securely. Our professional packing team meticulously packs each item to minimize any risk of breakage. With these measures in place, you can shop with confidence knowing that your precious items are in safe hands from our store to your door.